The Company.

Means D.B.E Sales and Service L.T.D 1 Kelvin Park, Dock Road, Birkenhead, CH41 1LT Registered in England company number 625235. VAT registration No. 163785926.
These Conditions and the Contract shall be subject to and construed in accordance with the Law of England.

Acceptance of orders

The Company takes great pains to ensure that all information supplied to the customer by way of description and/or illustration is correct and accurate. It remains the responsibility of the customer and/or the end user or their agent to determine the suitability of the goods for the required application. You must check the acknowledgement for accuracy and report if any item is not as originally ordered immediately. On delivery check the item for correct coding to packaging, colour etc.

Prices

All prices include V.A.T which is charged at the rate prevailing at the time of dispatch. If a pricing mistake is discovered pertaining to your order prior to any payment you will be contacted immediately. You will then have the choice of accepting the corrected offer, ordering another make and model or have your order cancelled. and any money paid refunded in full.

Payment

When you place your order we take full payment for the goods unless otherwise requested. We also accept cheques, however all cheques must clear the bank before the order is dispatched. This will add a minimum of 5 working days to your delivery date. Please make your cheque payable to D.B.E Sales and Services LTD.

Contract

There will be no contract of any kind until payment for the goods is authorised by your bank or credit card insurer. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised, (and not before), a contract will be made between you and us. Authority for payment must be given at the time of the order. If for any reason the goods can not be supplied then payment will be refunded in full.

Credit card security

For your protection, delivery should be to the address to where the credit card is billed. If there is a genuine reason for delivering to a different address please advise us in writing. We will need to see proof of your connection to the delivery address. It is important that you inform your credit card company that you are ordering goods for delivery to a different address than the invoice address

Delivery

Delivery charges where applicable will be quoted and acknowledged by email or in writing. Failuer to be in on the agreed date will result in a aditinal redelivery charge.

Damages

All visible damages and or faults must be reported on the day of delivery and noted on the delivery sheet. If there is a subsequent problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights. If you keep the goods for too long before making a complaint you may lose some of your rights.